Privacy Policy
Privacy Policy
Last Updated: May 2025
RDA Softech Private Limited ("Company", "we", "us", "our") operates TestIQ (testiq.in). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
Personal Information (provided by you):
- Full name, email address, mobile number during registration
- Payment transaction details (processed by third-party gateways; we do NOT store card numbers)
- Communication data when you contact support
Automatically Collected Information:
- IP address, browser type, device information
- Pages visited, time spent, referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
- To create and manage your account
- To process purchases and deliver mock test access
- To send order confirmations, OTP codes, and subscription reminders
- To improve our website, content, and user experience
- To display relevant advertisements (Google AdSense)
- To analyze website traffic (Google Analytics)
- To prevent fraud and ensure security
3. Cookies & Tracking
We use cookies for:
- Essential Cookies: Login sessions, CSRF protection, cart functionality
- Analytics Cookies: Google Analytics (GA4) to understand user behavior
- Advertising Cookies: Google AdSense to display relevant ads
- Preference Cookies: Remember your settings and choices
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
4. Third-Party Services
We use the following third-party services that may collect data:
- Payment Gateways: PayUMoney, Razorpay, Stripe - for secure payment processing
- Google Analytics: For website traffic analysis
- Google AdSense: For displaying advertisements
- Tawk.to / Chatbot: For customer support chat
Each third-party service has its own privacy policy. We recommend reviewing them.
5. Data Storage & Security
- Data is stored on secure servers with encryption
- Passwords are hashed (never stored in plain text)
- SSL/TLS encryption for all data transmission
- Regular security audits and updates
6. Data Retention & Deletion
- Account data is retained as long as your account is active
- Order records are kept for 3 years for legal/tax compliance
- Right to Deletion: You may request complete deletion of your personal data by emailing support@testiq.in. We will process deletion requests within 30 days as per applicable law.
- Upon deletion request, we will remove: name, email, mobile, order history, and all associated data
7. Your Rights
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Opt-out of marketing communications
- Withdraw consent for data processing
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date.
10. Contact Us
For privacy-related queries or data deletion requests:
RDA Softech Private Limited
Email: support@testiq.in, Phone: +91 84 22 808 979
Subject line: "Privacy Request - [Your Request]"